Privacy Policy

Introduction

The Jordan Kolhoff Insurance Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website at kolhoffagency.com or contact our agency.

By using our website or submitting information through our contact forms, you agree to the practices described in this Privacy Policy.

Information We May Collect

We may collect personal information that you voluntarily provide to us, including:

• Name (first and last)
• Email address
• Phone number
• Mailing or physical address (if provided)
• Information about your insurance needs or questions
• Any other information you choose to include in a message or form submission

We do not request Social Security numbers, driver's license numbers, payment card numbers, bank account information, or other highly sensitive personal or financial data through our website contact forms.

How We Collect Information

We collect information through:

• Website contact forms — when you submit a quote request, contact form, or life insurance estimate request on our website
• Direct communications — when you call, email, or otherwise contact our agency
• Cookies and analytics — our website may use cookies or third-party analytics tools to collect non-personally identifiable information about how visitors use our site (see Cookies section below)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide insurance quotes, policy service, and customer support
• Follow up on quote requests and insurance-related communications
• Assist with policy questions, renewals, billing, and claims
• Communicate with you about your insurance needs
• Improve our website and services
• Comply with applicable legal and regulatory requirements

Website Forms

Our website includes contact forms, quote request forms, and a life insurance estimate request form. Information submitted through these forms is used to respond to your inquiry and provide insurance-related services. We do not sell or share form submission data with third parties for their own marketing purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to collect non-personally identifiable information about how visitors interact with our site. This may include information such as pages visited, time spent on the site, and general geographic location. We may use third-party analytics services (such as Google Analytics) to help us understand website usage. These tools may set cookies on your device. You can control cookie settings through your browser settings.

How We Protect Your Information

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for data transmitted through our contact forms. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell your personal information to third parties. We may share information with insurance carriers or other service providers as necessary to provide insurance services you have requested, or as required by law. We do not share your information with third parties for their own independent marketing purposes.

Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Privacy Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: